ISO 9004:2009 provides guidance to organizations to support the achievement of sustained success by a quality management approach. It is applicable to any organization, regardless of size, type and activity.
ISO 9004:2009 is not intended for certification, regulatory or contractual use.
[PDF.mn47] ISO 9004:2009, Managing for the sustained success of an organization - A quality management approach Rating: 4.88 (532 Votes)
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