[PDF] ISO 10001:2007, Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations






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ISO 10001:2007 provides guidance for planning, designing, developing, implementing, maintaining and improving customer satisfaction codes of conduct. ISO 10001:2007 is applicable to product-related codes containing promises made to customers by an organiz This title may contain less than 24 pages of technical content.


[PDF.to44]  ISO 10001:2007, Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations
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ISO 10001:2007, Quality management  ISO/TC 176/SC 3 pdf
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